Frequently Asked Questions

Is Your Jewelry Made of Pure Silver

Our silver jewelry is made of 925 silver, which is the purest form of jewelry grade silver used to make jewelry worldwide. Every piece of jewelry comes with a 925 stamp and an authenticity certificate, so you can be assured that you're buying a high-quality product.

Is 925 Silver Real?

925 silver means 92.5% silver and 7.5% other alloy metals. So if you are buying 925 silver jewelry online, it’s not 100% pure silver but is as good as one. However, 925 silver has a great value in the market, and people love spending money on 925 silver

Are there any shipping charges applicable to my order?

We offer free shipping on all orders across India. We aim to provide transparent and affordable shipping options for our customers, ensuring a seamless shopping experience.

How much time does it take to dispatch my order?

We aim to dispatch your order within 2-4 working days of placement, and you'll receive a tracking link via email and SMS upon dispatch.

When will I get my refund for returned order?

"Pre-paid Orders: Once the reverse pick-up is done and we receive the product in our warehouse, it takes up to 3-4 business days to initiate the refund. You will be notified via email and SMS. Please note refund takes up to 8-11 working days for the refunded amount to reflect in your source account.

COD Orders: Once the reverse pick-up is done and we receive the product in our warehouse, it takes up to 3-4 business days to initiate a refund. You will be notified via email and SMS. A pay-out link will be shared, where you will have to fill in the account details. Please note it might take up to 48 business hours for the refund to reflect in your account."